Had some gas lines redone on pool heater. Crew was here within 24hrs of call. Friendly, polite, good work done quickly.
Kyro installed a new Viessmann boiler and integrated hot water tank for us. We are delighted with the quality of the workmanship and … More the overall professionalism of the installation team. First class customer service throughout. Thanks to Kirk, Cooper, Drake, Chris and Dave for looking after us so well.
Such great service. The best in the biz.
Great company very professional they even took the time to involve out five year old which made his day. We highly recommend this company … More
Kyro made having to get a new furnace fairly quickly a smooth and easy experience. Despite us being grumpy about such a large and unexpected … More expense, we are glad we went with them! Everyone was kind, prompt, and professional. Highly recommend Kyro!
I rarely provide online reviews, but I feel compelled to share my story. Before Kyro Mechanical became part of story, my day got off … More to a very bad start. On Dec 24, I woke up at 6:30 am to a very cold house with no heat. It was -8°C outside and my thermostat inside showed a temp of 52°F. Calling the furnace company that have maintained my furnace for almost 10 yrs (now taken over by a large company with a call centre) req'd 2 call attempts, a total wait time in the queue for almost 1.5 hrs, only to be given an appointment no earlier than Dec 25 between 4:00 pm and 8:00 pm. Not acceptable. I was so fearful that my pipes would freeze. I started looking for another company to help me. Kyro Mechanical (KM) answered my call immediately. Good start! However, anyone in Ontario remember that a blizzard was well underway on Dec 24. KM told me they couldn't send anyone out in the storm for safety reasons, but they were monitoring the storm. Understood. They would touch base again, and they did. Despite the storm still going on, Kyle from KM came early afternoon and fixed my furnace. I was beyond grateful. I have since cancelled service with my former furnace company and KM is now my service provider. Thank you, Kyro Mechanical, for being there when I needed you, even on Dec 24 and when weather wasn't very good.
We’ve used Kyro for both commercial and residential A/C and heating work. Chris and Kyle have both been amazing to work with. Responsive … More and great workmanship. We highly recommend them. Great people to deal with.
We switched over to Kyro Mechanical this year for use on our rental property. Our other vendors were fine, but just that; fine. Kyro … More Mechanical has an automated scheduling system and other tools as a business owner we appreciated - we knew when the job was scheduled, when they were on their way, and when they were done. This made it very convenient for us and so we decided to use them on our personal residence to do some larger jobs. Same service, same convenience and more than just "fine". We will continue to use Kyro Mechanical in the future for both. Once you find a good HVAC company, you'll know "good" is a world of different away from "fine". Well done.
Our office used Kyro Mechanical when our hot water tank stopped working. Chris was there in a very timely manner and fixed the issue … More for us! Wonderful company with great service!
Enbridge replaced my meter and flagged some safety concerns during their inspection. Kyro sent someone out the same day I called to … More review the work and provide the estimate. They were able to do the work a few days latter. The technitcians were friendly, did the work efficiently and left everything clean. Would use them again.
Friday October 21
Ernie returned to rewire the thermostat today. He did an excellent job. I appreciate the troubleshooting he's … More done on both visits when potential problems arise.
Friday October 14
I appreciated both Derek and Ernie for their knowledge and expertise. One comment to offer: the information that Derek gathered regarding the specifics, in this case the constraints, of my furnace room that required special attention didn't seem to be shared with Ernie at the installation end of things. To be clear, Derek was excellent, so was Ernie. Derek did a great job taking measurements and helping decide what furnace would best serve my needs. Ernie did an excellent job of determining the best configuration of the furnace, once he arrived on site, and the installation was fantastic, but he was surprised on arrival at the situation. This seemed to be a communication issue. Overall, I appreciate the work, and the service that Kyro provided. Thank you. Gary